Service Support

After-sales Support

01

Knowledge training and sharing on linear motors

02

Linear motor usage

03

Installation Guide

04

Debugging technical service

05

Technical support for on-site equipment troubleshooting

06

Stock up on consumables and vulnerable parts

Maintenance precautions

01.In order to ensure the timeliness of product maintenance, all information requested for maintenance must be filled in accurately. Any errors may affect the maintenance progress.

02.After filling out the repair application, please record the relevant product information and send it together with the goods in the packaging box to Repair Center.

03.Please choose a courier or logistics service that can deliver to Repair Center (does not accept COD) to avoid affecting the repair progress.

04.After the repair products are sent out, please keep an eye on the progress in a timely manner. If you have any questions, please contact the recipient at Repair Center.

05.During the product repair process, it is possible to clear programs or parameters. Please backup the programs or parameters before sending them for repair to avoid unnecessary losses.

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