Service Support
After-sales Support
01
Knowledge training and sharing on linear motors
02
Linear motor usage
03
Installation Guide
04
Debugging technical service
05
Technical support for on-site equipment troubleshooting
06
Stock up on consumables and vulnerable parts
Maintenance precautions
01.In order to ensure the timeliness of product maintenance, all information requested for maintenance must be filled in accurately. Any errors may affect the maintenance progress.
02.After filling out the repair application, please record the relevant product information and send it together with the goods in the packaging box to Repair Center.
03.Please choose a courier or logistics service that can deliver to Repair Center (does not accept COD) to avoid affecting the repair progress.
04.After the repair products are sent out, please keep an eye on the progress in a timely manner. If you have any questions, please contact the recipient at Repair Center.
05.During the product repair process, it is possible to clear programs or parameters. Please backup the programs or parameters before sending them for repair to avoid unnecessary losses.
We look forward to your message,
Our professional team will contact you as soon as we receive your message!
@Zhibo Shidai (Hangzhou) Technology Co., Ltd.